Skip to Content Top

The Importance of Keeping Records for Your Lemon Law Case


Dealing with a lemon vehicle can be a frustrating and time-consuming experience. Fortunately, O'Connor Law Group, P.C. is here to help you navigate through this process and ensure you receive the compensation you deserve. One crucial aspect of building a strong lemon law case is keeping detailed records. Our California lemon lawyers will highlight the importance of record-keeping and provide you with practical tips to effectively document your lemon law case.

1. Start from Day One

From the moment you notice a defect or issue with your vehicle, it is crucial to start documenting everything. Keep a record of all communications with the dealership, manufacturer, and any repair attempts made. This includes emails, phone calls, and in-person conversations. Make sure to note the date, time, and the name of the person you spoke to. These records will serve as valuable evidence later on.

2. Maintain a Comprehensive Repair History

Keeping a detailed repair history is essential for your lemon law case. Each time you bring your vehicle in for repairs, make sure to obtain a copy of the repair order. This document should include a description of the problem, the repairs performed, and the dates. If the issue persists after multiple repair attempts, it strengthens your case. Additionally, keep track of any out-of-pocket expenses related to repairs or rental vehicles.

3. Document the Defects

Take the time to thoroughly document the defects or issues you are experiencing with your vehicle. Be as specific as possible, noting when and how the problem occurs. If possible, take photographs or videos that clearly show the defect. This visual evidence can significantly strengthen your case.

4. Keep Track of Mileage and Downtime

Record the mileage of your vehicle at each repair attempt and document the number of days your vehicle is out of service due to repairs. These details are crucial in determining whether your vehicle qualifies as a lemon under the law. The more accurate and detailed your records, the better chance you have of a successful lemon law claim.

5. Organize Your Records

As your case progresses, it's important to keep your records organized and easily accessible. Create a dedicated folder or digital file where you can store all relevant documents, including repair orders, correspondence, and photographs. This will make it easier for you and your legal team to review and present the evidence when needed.

By following these tips and maintaining thorough records, you are setting yourself up for success in your lemon law case. Remember, the burden of proof lies with the consumer, so the more evidence you have, the stronger your case will be.

At O'Connor Law Group, P.C., we understand the complexities of lemon law cases and have a proven track record of helping clients in Laguna Beach, CA, and beyond. Our experienced attorneys are here to guide you through the process, fight for your rights, and ensure you receive the compensation you deserve. 

If you believe your new car may be a lemon, contact us online or call us at (949) 390-9695 and let us help you recover the compensation you deserve!

Share To: