Within seven days of purchasing her vehicle, Steph Currio discovered coolant and fuel leaks. When she contacted the dealership, it denied responsibility and insisted there was nothing wrong with the car.
Facing a defect she hadn’t anticipated so soon after buying the vehicle, Steph felt overwhelmed by the idea of taking legal action. “It’s daunting purchasing a vehicle and having issues,” she says.
Hear Steph share what changed when she reached out to us.
The Dealership Denied the Problem. We Didn’t.
A vehicle defect is stressful enough on its own. Being dismissed when you ask for help makes it worse. For Steph, the dealership’s response added to the uncertainty she was already carrying when she was referred to our team.
She says that changed quickly: “They definitely take that fear and that anxiety away.”
Kept in the Loop, Every Step of the Way
What stood out to Steph wasn’t just the outcome—it was knowing what was happening throughout. Regular updates kept her informed, and our team walked her through the documentation so she wasn’t sorting through it alone. “You’re constantly in the loop,” she says, describing the process as easy and the attentiveness as helping her feel safe throughout.
She also noted the personal feel of working with us—no being bounced around, no feeling like a case number. In her words: “It’s a peaceful experience.”
Every California Lemon Law case starts with its own facts and questions. At O’Connor Law Group, P.C., we work to give consumers clear guidance when a defective vehicle has upended their plans. To discuss your situation, reach our team at (949) 390-9695.